Made.com
Furniture Retailer
3.7
30 approved reviews
Made.com vs Furniture Superstore: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
F
Read full Furniture Superstore reviews Furniture Superstore
Furniture Retailer
5.0
1 approved review
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Made.com | 3.7 | 30 | 33% | 7% | Delivery, Product quality, Customer service | View reviews |
| Furniture Superstore | 5.0 | 1 | 100% | 0% | Assembly, Bed / mattress comfort, Delivery | View reviews |
Rating comparison
Made.com
5-star33%
4-star27%
3-star20%
2-star13%
1-star7%
Furniture Superstore
5-star100%
4-star0%
3-star0%
2-star0%
1-star0%
What customers mention
Delivery mentions
8 reviews
1 reviews
Product quality mentions
6 reviews
1 reviews
Customer service mentions
3 reviews
0 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
8 reviews
0 reviews
Delivery feedback comparison
Delivery is mentioned in 8 approved reviews for Made.com and 1 approved reviews for Furniture Superstore. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 6 approved reviews for Made.com and 1 approved reviews for Furniture Superstore. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 3 approved reviews for Made.com and 0 approved reviews for Furniture Superstore. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
CW
Charlie W.
Love my new sofa!
The sofa arrived on time and was well packaged. Assembly was straightforward, and the fabric feels great. It matches the photos on the website perfectly and is very comfortable to sit on. Overall, really pleased with the purchase.
GW
George Walker
Verified
Nice but pricey
Looks good but a bit expensive.
JG
Jack Green
Verified
Good quality
Feels solid and looks premium. Slightly expensive though.
OS
Olivia Scott
Verified
Love the design
Very stylish furniture and looks great in photos. Happy with how it turned out.
OB
Olivia Brown
Verified
Love the look
Very Instagram style furniture.
JW
Jack White
Not impressed
Customer service didn’t respond quickly.
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