T
Read full Tom Howley reviews Tom Howley
Kitchen & Furniture Brand
5.0
2 approved reviews
Tom Howley vs Crate and Barrel: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Crate and Barrel
Furniture Retailer
3.4
11 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Tom Howley | 5.0 | 2 | 100% | 0% | Product quality, Dining table quality, Value for money | View reviews |
| Crate and Barrel | 3.4 | 11 | 27% | 18% | Product quality, Delivery, Bed / mattress comfort | View reviews |
Rating comparison
Tom Howley
5-star100%
4-star0%
3-star0%
2-star0%
1-star0%
Crate and Barrel
5-star27%
4-star27%
3-star18%
2-star9%
1-star18%
What customers mention
Delivery mentions
0 reviews
6 reviews
Product quality mentions
2 reviews
9 reviews
Customer service mentions
0 reviews
2 reviews
Returns/refunds mentions
0 reviews
0 reviews
Complaint signals
0 reviews
3 reviews
Delivery feedback comparison
Delivery is mentioned in 0 approved reviews for Tom Howley and 6 approved reviews for Crate and Barrel. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 2 approved reviews for Tom Howley and 9 approved reviews for Crate and Barrel. Reviews may refer to materials, comfort, build quality, finish or durability.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
AB
Archie B.
Quality wardrobes for the price
These wardrobes look and feel far more expensive than they cost. Installation took a few hours but was manageable with two people. Great storage solution for my bedroom without taking up too much room.
SS
Sophie S.
Solid craftsmanship and timeless style
We replaced our dining room cabinetry with units from this maker, and the difference is clear. Each piece feels sturdy and well-finished, contributing an understated elegance to the room. The natural wood scent is subtle, which was a nice surprise compared to mass-produced furniture I’ve seen.
LA
Lauren A.
Disappointed with the quality
The sofa arrived with a couple of noticeable scratches on the wooden legs, which was quite frustrating given the price. It also felt a bit firmer than expected and not very comfortable to sit on for long periods. Packaging was decent, but I had hoped for better quality control overall.
JT
Jack Turner
Verified customer
Nice experience overall
The bed frame feels sturdy and well built. Assembly took a bit longer than expected but wasn’t too difficult.
OB
Olivia Bennett
Verified customer
Would definitely order again
The whole process from ordering to delivery felt professional and smooth. The coffee table looks fantastic in my apartment.
RF
Ryan Foster
Disappointing for the price
Expected much better quality considering how expensive the item was. The finish already has marks after a few weeks.
Related comparisons
Explore related review pages
Related buying guides
How to Read Furniture Reviews Before Buying Online
A practical guide to reading furniture reviews, spotting useful patterns and comparing brands before buying online.
Best Furniture Brands Based on Customer Reviews
A practical guide to comparing furniture brands using customer reviews, average ratings, delivery feedback, product quality and after-sales service.
Best Outdoor Furniture Brands Based on Customer Reviews
Compare outdoor furniture brands using customer reviews about durability, delivery, weather resistance, packaging and value.
Continue comparing furniture brands
Read the full review profiles, write your own review or browse all furniture companies.