Customer reviews, ratings, delivery feedback and buying experiences for Rooms To Go.
roomstogo.comAverage
Average rating
Average
6 total reviews
Reviews are moderated before publishing. Companies cannot pay to remove reviews.
Approved independent furniture brand reviews from customers.
Top mentions
Showing 1-6 of 6 approved reviews
Renee Smith
Verified customer
I was disappointed with the after-sales process during this Rooms To Go purchase. The return or refund side left a poor impression. The result made the furniture purchase more stressful than it needed to be.
Trina White
Verified customer
I had a positive experience with Rooms To Go, especially around the overall experience. Overall, the order felt straightforward and left me satisfied. This experience would make me consider another purchase.
Lainie Davis
Verified customer
Rooms To Go gave me a solid result with the overall experience, even with a few small reservations. Overall, the order felt straightforward and left me satisfied. The experience was good enough for me to keep Rooms To Go in mind.
Mark N
Verified customer
The delivery gave me a good impression of Rooms To Go. The arrival of the order matched what I needed and did not cause problems. The people dealing with the order made the experience feel easier. I finished the order feeling comfortable recommending Rooms To Go.
Samuel G.
Verified customer
The bed frame was easy enough to put together and fits nicely in my spare room. It’s comfy for guests but a couple of the bolts didn’t line up perfectly, which was frustrating.
Noah T.
The sofa arrived on time and was fairly easy to put together, which was a relief. However, the colour was a bit duller than it looked online, so it didn’t quite brighten up the room as I’d hoped. It’s comfortable enough for everyday use, but I was expecting a bit more in terms of fabric quality for the price. Overall, it serves its purpose, but I might shop around next time.
Review intelligence
These insights are generated from approved reviews only. Pending, rejected and deleted reviews are not included.
Average rating
3.7
based on approved reviews
Approved reviews
6
used for rating totals
Complaint signals
1
low rating or issue keywords
Website ordering experience
5 reviewsBed / mattress comfort
3 reviewsSofa comfort
3 reviewsDelivery
2 reviewsProduct quality
2 reviewsReturns & refunds
1 reviewValue for money
1 reviewTrust and review activity
This brand profile is built from approved customer reviews. Reviews are moderated before publishing, and only approved reviews affect the public rating, review count, structured data and review intelligence on this page.
Moderated reviews
6
approved reviews used publicly
Verified customers
5
marked verified in the loaded review sample
Business replies
0
public replies shown in the loaded review sample
Latest activity
4 days ago
latest approved review date
Approved reviews are not removed because a company dislikes the rating. Reviews may be moderated when they break platform rules.
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Rooms To Go is currently unclaimed. Brand representatives can request access to manage profile details and reply to reviews.
Claim profileCustomer review guide
This profile is designed to help furniture shoppers read Rooms To Go feedback in context, rather than relying on a single rating or one isolated customer story. The public score, review count, topic summaries and review list are based on approved reviews on Furniture Brand Reviews. New submissions are checked before publishing, and pending reviews do not affect the public rating, review schema, category rankings or comparison pages.
Before buying from Rooms To Go, compare the rating with the number of approved reviews and read several recent comments. For furniture purchases, shoppers often need to consider delivery timing, product condition on arrival, material quality, assembly, returns and how clearly the company responds when something goes wrong. A high score with very few reviews should be treated differently from a score supported by a larger sample.
Rooms To Go currently has 6 approved customer reviews with an average rating of 3.7 out of 5. Use the rating breakdown and individual review cards to understand whether feedback is concentrated around positive experiences, mixed feedback or lower-rated complaints.
Reviews are moderated before publishing to reduce spam and keep the platform useful for furniture buyers. Companies cannot pay to remove approved reviews, and incentivised feedback should be disclosed. If a review looks suspicious or contains private information, it can be reported for manual review.
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Large US furniture retailer with mixed Trustpilot ratings.
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Rooms To Go has 6 approved customer reviews on Furniture Brand Reviews with an average rating based on currently published feedback.
You can read approved Rooms To Go reviews on this Furniture Brand Reviews profile page.
2 approved reviews mention delivery experience. 4 approved reviews mention product quality. Not enough approved reviews mention customer service yet. 1 approved review mentions value for money. 1 approved review mentions returns or after-sales support.
Yes. Customers can submit a review for Rooms To Go. New reviews are moderated before publishing.
5 approved reviews are currently marked as verified. Reviews are moderated before publishing, but Furniture Brand Reviews does not claim every published review is verified.
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