Furniture Brand Reviews

Homary UK vs Made Goods: Customer Reviews Compared

This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Summary comparison table

BrandAverage ratingReview count5-star percentage1-star percentageMost mentioned topicsFull profile
Homary UK
2.6
64613%21%Product quality, Delivery, Value for moneyView reviews
Made Goods
4.5
35465%1%Website ordering experience, Product quality, DeliveryView reviews

Rating comparison

Homary UK

5-star13%
4-star13%
3-star16%
2-star37%
1-star21%

Made Goods

5-star65%
4-star20%
3-star12%
2-star2%
1-star1%

What customers mention

Delivery mentions

393 reviews

151 reviews

Product quality mentions

481 reviews

174 reviews

Customer service mentions

178 reviews

57 reviews

Returns/refunds mentions

116 reviews

17 reviews

Complaint signals

372 reviews

11 reviews

Delivery feedback comparison

Delivery is mentioned in 393 approved reviews for Homary UK and 151 approved reviews for Made Goods. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.

Product quality comparison

Product quality is mentioned in 481 approved reviews for Homary UK and 174 approved reviews for Made Goods. Reviews may refer to materials, comfort, build quality, finish or durability.

Customer service comparison

Customer service is mentioned in 178 approved reviews for Homary UK and 57 approved reviews for Made Goods. Reviews may refer to response times, support quality, email communication or issue resolution.

Complaints comparison

Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.

Latest reviews from both brands

JM

Julie Murphy

Verified

Ordered a product which never arrived.

Ordered a product which never arrived. Tracking said In Transit and at customs. That went on for a month and it never left China. Customer Services did respond and encouraged me to be patient but after a few more weeks of no change, I requested a refund which was processed quickly but still waiting for it to arrive in my account.. let's see. Although the cancellation process appears easy enough, that isn't the point. I wanted what I'd ordered, not a refund, however I didn't realise it was a Chinese company as it doesn't give that impression. I now doubt that the product would have looked anything like the photo and it's probably the home equivalent of Shein and Temu which are just tat.

ET

Emma Thompson

Verified

Avoid at all costs - quality is nowhere near what the pictures show

The pre-drilled holes didn't line up at all, had to drill my own. The shipping took forever, almost two months to arrive in London. It looked so much better in the professional photos online. Just keep this in mind.

BP

Benjamin Parker

Verified

Exactly the aesthetic we wanted

Our interior designer recommended Made Goods for the living room and decided to order the console table. Delivery arrived carefully packaged without any damage. It completely changed the atmosphere of the room.

JD

Jack D.

Not worth the price tag, arrived with scratches all over the metal frame

It looked so much better in the professional photos online. After assembling it, I realized the drawers don't even close flush. I've been waiting for a refund for 3 weeks now and nothing. I would never order from this site again, a total nightmare. Glad I bought it.

HB

Harry B.

Verified

Highly recommend this brand for anyone looking for unique modern furniture

The customer support team was very responsive when I asked for tracking. I was nervous about ordering online, but the packaging was bulletproof. Absolutely stunning! This is now the centerpiece of my living room. Fast delivery to Manchester, arrived well within the estimated time. Glad I bought it.

EC

Edward C.

Verified

Avoid at all costs - quality is nowhere near what the pictures show

I've been waiting for a refund for 3 weeks now and nothing. The delivery driver left it in the rain on the driveway without calling. Just keep this in mind.

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