
Homary UK
Furniture & Homewares
646 approved reviews
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.

Furniture & Homewares
646 approved reviews

Furniture Brand
354 approved reviews
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Homary UK | 2.6 | 646 | 13% | 21% | Product quality, Delivery, Value for money | View reviews |
| Made Goods | 4.5 | 354 | 65% | 1% | Website ordering experience, Product quality, Delivery | View reviews |
Delivery mentions
393 reviews
151 reviews
Product quality mentions
481 reviews
174 reviews
Customer service mentions
178 reviews
57 reviews
Returns/refunds mentions
116 reviews
17 reviews
Complaint signals
372 reviews
11 reviews
Delivery is mentioned in 393 approved reviews for Homary UK and 151 approved reviews for Made Goods. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality is mentioned in 481 approved reviews for Homary UK and 174 approved reviews for Made Goods. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service is mentioned in 178 approved reviews for Homary UK and 57 approved reviews for Made Goods. Reviews may refer to response times, support quality, email communication or issue resolution.
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Julie Murphy
Ordered a product which never arrived. Tracking said In Transit and at customs. That went on for a month and it never left China. Customer Services did respond and encouraged me to be patient but after a few more weeks of no change, I requested a refund which was processed quickly but still waiting for it to arrive in my account.. let's see. Although the cancellation process appears easy enough, that isn't the point. I wanted what I'd ordered, not a refund, however I didn't realise it was a Chinese company as it doesn't give that impression. I now doubt that the product would have looked anything like the photo and it's probably the home equivalent of Shein and Temu which are just tat.
Emma Thompson
The pre-drilled holes didn't line up at all, had to drill my own. The shipping took forever, almost two months to arrive in London. It looked so much better in the professional photos online. Just keep this in mind.
Benjamin Parker
Our interior designer recommended Made Goods for the living room and decided to order the console table. Delivery arrived carefully packaged without any damage. It completely changed the atmosphere of the room.
Jack D.
It looked so much better in the professional photos online. After assembling it, I realized the drawers don't even close flush. I've been waiting for a refund for 3 weeks now and nothing. I would never order from this site again, a total nightmare. Glad I bought it.
Harry B.
The customer support team was very responsive when I asked for tracking. I was nervous about ordering online, but the packaging was bulletproof. Absolutely stunning! This is now the centerpiece of my living room. Fast delivery to Manchester, arrived well within the estimated time. Glad I bought it.
Edward C.
I've been waiting for a refund for 3 weeks now and nothing. The delivery driver left it in the rain on the driveway without calling. Just keep this in mind.
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