Homary UK
Furniture & Homewares
2.6
646 approved reviews
Homary UK vs Natuzzi: Customer Reviews Compared
This comparison is based on approved customer reviews on Furniture Brand Reviews. It compares ratings, review count, delivery feedback, product quality, customer service, returns and complaint signals without favouring either brand.
Natuzzi
Furniture Brand
4.7
654 approved reviews
Summary comparison table
| Brand | Average rating | Review count | 5-star percentage | 1-star percentage | Most mentioned topics | Full profile |
|---|---|---|---|---|---|---|
| Homary UK | 2.6 | 646 | 13% | 21% | Product quality, Delivery, Value for money | View reviews |
| Natuzzi | 4.7 | 654 | 78% | 1% | Sofa comfort, Product quality, Delivery | View reviews |
Rating comparison
Homary UK
5-star13%
4-star13%
3-star16%
2-star37%
1-star21%
Natuzzi
5-star78%
4-star14%
3-star6%
2-star1%
1-star1%
What customers mention
Delivery mentions
393 reviews
268 reviews
Product quality mentions
481 reviews
386 reviews
Customer service mentions
178 reviews
92 reviews
Returns/refunds mentions
116 reviews
57 reviews
Complaint signals
372 reviews
76 reviews
Delivery feedback comparison
Delivery is mentioned in 393 approved reviews for Homary UK and 268 approved reviews for Natuzzi. Reviews may refer to courier experience, delivery timing, tracking or arrival condition.
Product quality comparison
Product quality is mentioned in 481 approved reviews for Homary UK and 386 approved reviews for Natuzzi. Reviews may refer to materials, comfort, build quality, finish or durability.
Customer service comparison
Customer service is mentioned in 178 approved reviews for Homary UK and 92 approved reviews for Natuzzi. Reviews may refer to response times, support quality, email communication or issue resolution.
Complaints comparison
Some approved reviews mention issues such as delivery delays, product condition, returns or customer service. This section is based only on published customer reviews on Furniture Brand Reviews and does not make claims beyond the visible review data.
Latest reviews from both brands
JM
Julie Murphy
Verified
Ordered a product which never arrived.
Ordered a product which never arrived. Tracking said In Transit and at customs. That went on for a month and it never left China. Customer Services did respond and encouraged me to be patient but after a few more weeks of no change, I requested a refund which was processed quickly but still waiting for it to arrive in my account.. let's see. Although the cancellation process appears easy enough, that isn't the point. I wanted what I'd ordered, not a refund, however I didn't realise it was a Chinese company as it doesn't give that impression. I now doubt that the product would have looked anything like the photo and it's probably the home equivalent of Shein and Temu which are just tat.
ET
Emma Thompson
Verified
Avoid at all costs - quality is nowhere near what the pictures show
The pre-drilled holes didn't line up at all, had to drill my own. The shipping took forever, almost two months to arrive in London. It looked so much better in the professional photos online. Just keep this in mind.
MC
Mia Clarke
Verified
Beautiful and comfortable
We needed something durable enough for everyday family use and chose the storage cabinet. The colour looked very close to the online photos. The colour looked very close to the online photos. We’ve been using it daily for months now and it still looks almost brand new.
JD
Jack D.
Not worth the price tag, arrived with scratches all over the metal frame
It looked so much better in the professional photos online. After assembling it, I realized the drawers don't even close flush. I've been waiting for a refund for 3 weeks now and nothing. I would never order from this site again, a total nightmare. Glad I bought it.
EM
Emily Murphy
Verified
Feels genuinely premium
After comparing several premium sofa brands and chose the ottoman. Delivery staff handled everything carefully when setting it up. The overall quality felt worth the higher price point. Customer service was helpful whenever I had questions regarding delivery timing.
HB
Harry B.
Verified
Highly recommend this brand for anyone looking for unique modern furniture
The customer support team was very responsive when I asked for tracking. I was nervous about ordering online, but the packaging was bulletproof. Absolutely stunning! This is now the centerpiece of my living room. Fast delivery to Manchester, arrived well within the estimated time. Glad I bought it.
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